8 Steps to be a More Adaptable Person and Organization

Being adaptable is more important than pivoting and longer lasting for success.

The Ugly Truth About Successfully Scaling Your Business

Issue — When your company grows, especially when it grows quickly, problems within the company pop up. Problems that you might not expect.

How to Cause a Customer to Adopt a New Mindset That Creates a Raving Fan

It started off as a regular incoming sales call, then I told the customer that he wasn’t yet ready to buy our product and he should learn some more before he bought.

Respecting the Past, Living in the Present

Year end reviews, especially of this year, can be sobering, but there are lessons there if we are willing to learn.

Yesterday Ended at Midnight

The New Year has arrived. For some of us with hopes of a better year on the horizon, it doesn’t look much different.

Concentrate on Retaining Before Hiring

It is far more expensive to continuously hire new people than to keep those loyal to you. It really is the loyalty thing.